HIkvision Camera Repair Service Houston Texas

Yes, we can install your new Hikvision Camera for you. Just gives a call and we will setup a time to come out. 

Yes, we can install your new Hikvision NVR or DVR for you. Just give a call and we will setup a time to come get you taken care of. 

Yes, this is another problem we get a lot of calls on. If you purchased your Hikvision through 411 Security, you will never have this problem.

However, if you didn't purchase your Hikvision Systems from 411 Security, we can defiantly still get your Hikvision DVR or NVR setup so that it will never matter if your IP Address changes again.

Once configured properly, your IP Address can change and it won't make any difference. You will always be able to connected to your Hikvision System.

Setting up or getting the remote access to the Hikvision Camera System is probably the number one call we get. Weather you need to get remote access to your cameras configured the first time or it was working and all the sudden stopped working, we can get you on line so you can see your cameras remotely.

If you are comfortable letting us login to a computer at you location we can generally handle this situation without making a service trip. Obviously rolling a vehicle out to your location is going to cost more as it's going to tie up a technician and vehicle for the amount of time it takes to travel to your property as well as the time it takes to do the work. In field labor and vehicle related expenses can add up.

If you looking to save money, Obviously Remote Technical Support for your Hikvision System is going to be a lot cheaper. One of our qualified technicians will guide you through the process of letting them temporarily join you on your computer desktop. Once you are both connected you can watch them go through the process of setting up your Hikvision Camera System so that you can remotely access it.

If for some reason they aren't able to fix the problem or get you setup remotely then the cost of the remote support will be deducted from the cost of sending someone out to fix the problem so it's a fair win win situation regardless of how the call goes.

If one or more of your Hikvision Security Cameras has all the sudden stopped working we can certainly locate the source of the problem.

There are many conditions that can contribute to the loss of video of one or more of your Hikvision Cameras. In most cases finding the problem will require a service trip to your property to locate the source.

However, if your Hikvision Camera System is one of the more modern versions, as in it's an IP Network Camera System, as opposed to the older Technology, Analog Systems, we may be able to fix the problem remotely, which of course will save you money.

Depending on the symptoms and the type of system you have our first choice is to always have our in-house Technical Support Staff try to handle the problem remotely. If they determine that's not possible to fix the problem remotely, then we will send someone out to get your Hikvision Cameras back on line for you. 

Either way, we can defiantly get your Hikvision Cameras back on line and in prefect working order again.    

In most cases we can. As long as you can prove you are the actual owner and person of authority over the HIkvision System we should be able to help you.

No, it's not a hidden button you push. No it's not as simple as pulling out the battery.

There is a secure process that must be followed and this process requires a Authorized Hikvision person, because only they have access to the Manufactures Keys that are generated daily. It's not one password that stays the same for all systems. It changes everyday.    

Unlike most DVR, NVR and Camera Manufacturers, Hikvision takes security very seriously. They have gone to great lengths and effort to protect their clients and the end users of their products.  Hikvision only releases this information upon request from an Authorized HIkvision Dealer whom they have a trusted direct relationship with.